Privacy Policy

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
•   Social Security number and payment history
•   credit scores and credit history
•   account balances and account transactions
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pinnacle Bank/Bank of Colorado chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Bank of Colorado/Pinnacle Bank/PinnBank share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies
(Our only joint marketing agreement is with long-term partner Raymond James Financial Services)
Yes Yes
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We do not share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We do not share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We do not share
To limit our sharing

•   Email us at Please include your full name, phone number, and the branch location you bank with, OR
•   Call 888.293.6271 - our menu will prompt you through your choice(s), OR
If you are a NEW customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

Call us at 888.293.6271 or visit us online at,, or
Who we are
Who is providing this notice? Bank of Colorado; DBA Pinnacle Bank, New Mexico;DBA PinnBank, Arizona.
What we do
How does Bank of Colorado/Pinnacle Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Bank of Colorado/Pinnacle Bank collect my personal information? We collect your personal information, for example, when you:
•   open an account or deposit money
•   pay your bills or apply for a loan
•   use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only:
•   sharing your affiliates’ everyday business purposes— information about your creditworthiness
•   affiliates from using your information to market to you
•   sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on the account.
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
•   Our affiliates include financial companies such as Pinnacle Bank, Nebraska; Pinnacle Bank, Wyoming; Pinnacle Bank, Texas; Bank of Colorado; The Pinnacle Agency, LLC; PFS Insurance Group, LLC; and Bankers Title Agency of Nebraska, LLC.
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
Bank of Colorado/Pinnacle Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our only joint marketing partner includes Raymond James Financial Services. No other joint marketing agreements currently exist.
Other Important Information

REV 04/2022

Click here to open a pdf version of Bank of Colorado's Privacy Policy.

Mobile App Collected Information:

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).